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Find answers about your 3DMDL account, free 3D model downloads, the Affiliate Program and contacting support.
Account
Account creation, login and profile information.
Free Downloads
Information about accessing free 3D model downloads.
Downloads
Help finding and downloading available 3D model files.
Affiliate
Referral links, commissions and payouts.
Account & Login
How do I create a 3DMDL account?
Select Create Account from the website navigation and complete the registration process.
How do I access My Account?
After signing in, your account area provides access to your profile information, membership status and Affiliate Program tools.
Can I update my profile?
Yes. Your My Account page allows you to update available profile information such as your full name and country.
3D Content & Downloads
Download access
Models offered as free downloads can be downloaded without a paid membership. Some website features may still require you to sign in to your account.
Download problems
If a download does not work, refresh the model page and try again. If the problem continues, contact 3DMDL support and include the model page link and a description of the issue.
Affiliate Help
Where can I find my referral link?
Sign in to My Account and open the Affiliate Program section. Your personal referral link will be displayed there.
How do referrals work?
Your unique referral link contains your affiliate code. When an eligible user follows your link and completes a qualifying purchase, the referral may be attributed to your affiliate account.
Where can I see my earnings?
Your Affiliate Program section displays your referral count, pending commission, paid commission and available payout balance.
When can I request a payout?
The current minimum payout threshold is $25. Once your eligible available balance reaches that threshold, the payout request option becomes available.
Important information
- Keep your account information accurate and secure.
- Do not share protected downloads or attempt to bypass access restrictions.
- Affiliate activity must comply with the Affiliate Program terms and policy.
- Free downloads and digital content are subject to the applicable Terms of Service.
Contact 3DMDL
Can't find what you're looking for? Send us a message and we'll get back to you.
Still need help?
If you cannot find the answer you are looking for, please use the support channel provided by 3DMDL.